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Sunday, February 12, 2017

Apple iPhone 7 updates

Apple iPhone 7 Matte Black coating chips off, raises quality concerns

Apple's products are generally renowned for their premium build quality. But it seems that the company's newest flagship smartphone - iPhone 7, isn't exactly one of them.

According to several user reports on Apple's Discussion forums, several Matte Black iPhone 7 models are chipping off paint, exposing the silver aluminium underneath.

"At first I thought it was just the dust. I try to wipe it using microfibre cloth as usual. Until I look closely and see it is the metal part of the body. It seems that the black anodized paint had been chipped off from the phone body. I am really disappointed with what happened to the phone because I was using it very carefully," posted one of the users on the forum.

What's more disappointing is that after having a word with Apple's Customer Support, some users found out that the damage is not covered under warranty since it's cosmetic damage.

"I am in the UK and got my phone (Matte Black 7 Plus) on 1st Nov. I found first paint chip on the top left of the phone on 25th Nov... just had it less than a month," remarked a user.

Some even tried giving some cheap solutions. "Yours is quite visible. Try to touch up using Black paint. I use matte Black paint."

For those who are facing the issue, it is quite a disappointment that Apple is not covering it under any kind of warranty. This also raises questions on the product quality standards maintained by the company for its products.

At the time of launch, the iPhone 7 and iPhone 7 Plus' Glossy Black version also faced some criticism by users, due to being immensely prone to minor scratches.

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